CAN I ORDER A JEWELLERY PIECE IN A NON STANDARD SIZE?
Almost all our jewellery pieces are handmade to order. All our beaded pieces including our glass bead and semi precious gemstone beaded bracelets, necklaces and anklets can be made to a smaller or larger size than the standard size shown on the product page of our website at no extra cost if requested at the time of placing your order. If you wish to order a beaded piece in a different size to the size listed please email us BEFORE you place your order to ensure this is possible or add your request in the ‘Special Instructions’ box on the cart page before you click on the ‘checkout’ button.
PLEASE NOTE: If you request a beaded bracelet in a non standard size, please kindly take into account that you will need to stretch it over your hand to get it on so please ensure there is at least a 1/2 inch gap between your actual wrist size and the bracelet size you would like to order so there is no tension on the elastic that will cause it to snap. The bracelet should be able to move freely when worn. We cannot accept responsibility for non standard bespoke bracelets breaking due to being made too small to fit over your hand or being too tight on your wrist.
Our friendship bracelets are usually one size only as although they are handmade they are not made in-house. However we do sometimes have stock of larger or smaller friendship bracelets but are limited in the colour choices available. If you wish to purchase a friendship bracelet in a non standard size please email us before you place your order to ensure we have a bracelet in the size and colour mix you would like.
If there are any other jewellery pieces on our website that you would like to order in a different size to the size shown on the product page please email our customer services team HERE to enquire if it’s possible before you place your order.
Please kindly note that any jewellery pieces ordered by you in a non standard size is considered ‘bespoke’ and therefore non-returnable and non-refundable.
If you have bought beaded bracelets at the standard size shown on our website and would like them resized after purchase, this can be done so via our repair service which is payable. For further details please enquire via email HERE
