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March 21, 2021

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Colour Charts

We have recently added some colour charts of the various beads and cords that we make our handmade jewellery pieces with to make it easier for you to decide which colours to go for. Simply click on the relevant links in our 'Customer Care' section in the footer of our homepage to view them in more detail.
November 19, 2020

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Latest Christmas Postal Dates 2020

We have been advised by Royal Mail that the latest recommended date for sending gifts for Christmas within the UK is Friday 18th December, 2020 but due to the pandemic its advised to place orders earlier to avoid any unforeseen delivery delays and disappointment. 

P.S. In case you haven't checked out our Christmas gift guide yet, do check it out HERE. There are lots of fun and fabulous pieces that will tick all the boxes!

November 03, 2020

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LOCKDOWN 2.0 - DELIVERY UPDATE FOR ORDERS

As you are probably already aware, England will be going into lockdown again on Thursday 5th November 2020 until December. In light of this latest government order to stay home, we have taken steps to ensure most of our small team are off site, working in separate spaces and are working to advised strict safety guidelines. 
We also have to limit the frequency of mailouts of orders so will therefore only be dispatching orders on Mondays and Thursdays at this time - this is for the safety of our team. We shall be doing our best to dispatch all orders placed before 6pm the previous day (i.e. Sunday night and Wednesday night respectively) on these days but unfortunately this cannot be guaranteed. Therefore orders placed during this period may encounter processing and delivery delays as Royal Mail’s service as well as international postal services are all experiencing delays in their delivery schedules. If you require your order to be delivered by a specific date, please kindly contact us before you place your order to ensure we can accommodate your request.

Thank you for your patience and understanding at this challenging time,

Team DL

COVID 19 - DELIVERY UPDATE

If you are worried about the delay in the delivery of your order please read this notice.
Since the start of the Coronavirus outbreak Royal Mail have reduced their hours of service so all postal services are taking longer than usual and are not currently delivering mail on Saturdays so orders are taking longer than usual to be delivered.
Some deliveries have taken up to 10 working days to arrive.
Please read Royal Mail's changes to their service here:
As noted on our terms and conditions and delivery notice on our website, Royal Mail will not class mail as being lost until 20 working days (exc. weekends and public holidays) have passed so we cannot register claims for lost orders until this deadline. Please kindly calculate this from the date your order was dispatched before contacting us regarding delays in delivery of your order as we cannot report it until then. This is beyond our control. 
We thank you for your patience at this time.  
March 25, 2020

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COVID19 - UPDATE ON DELIVERY TIMES

In light of the latest government order to stay home, we have taken steps to ensure most of our small team are off site, working in separate spaces and are working to advised strict safety guidelines. 
We are limiting our order mailouts and will only be dispatching orders on Mondays and Thursdays at this time - this is for the safety of our team. We shall be doing our best to dispatch all orders placed before midnight the previous day (i.e. Sunday night and Wednesday night respectively) on these days but unfortunately this cannot be guaranteed. Therefore orders placed during this period may encounter processing and delivery delays as Royal Mail’s service is also experiencing delays in their delivery schedule.

If you require your order to be delivered by a specific date, please kindly contact us before you place your order to ensure we can accommodate your request.

Thank you for your patience and understanding at this challenging time,

Team DL

March 23, 2020

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KEEPING CALM DURING COVID19

We just thought we would update you on how we are managing the current COVID19 pandemic situation here at Dana Levy HQ.
Firstly, the health and safety of all our customers and employees is of primary importance, and we are taking all measures to ensure the continuance of this. Our studio is an extremely safe, clean and healthy environment, (Dettol has always been our bestie - We LOVE the lemon & lime scented spray ... Have you tried it yet?).
Our website www.danalevy.co.uk remains open and our website orders are being handmade and shipped on a regular basis. As long as Royal Mail continues their mail delivery services, we can continue to provide you and your loved ones with special hand crafted pieces to keep you smiling. If you can’t get out to buy a gift for someone special, you can order something special via our website and we can send it (gift wrapped with a greeting from you) directly to the recipient instead.
We will continue to monitor all conditions closely to ensure that any necessary adjustments or changes are made accordingly. Feel free to contact us if you have any questions or concerns about anything during these uncertain times.
In the meantime keep well and safe during this unusual and challenging period and let’s hope it disappears as quickly as it was sprung upon us and we can all get back to normal soon. 
We thank you again for being a loyal customer, and appreciate your business as always,
Team DL x
December 31, 2019

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2020 VISION

Wishing all our wonderful customers a very happy New Year and hope 2020 and this new decade brings you all the happiness, good health and fun! 

We look forward to making more new and exciting collections of hand made jewellery pieces especially for you for many years to come. 

December 23, 2019

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HAPPY HOLIDAYS!

We would like to thank all our customers for your custom this year and wishing you a very Merry Christmas and happy New Year! We look forward to introducing you to our exciting new collections so do check our "Whats New" page to keep up to date.
December 16, 2019

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HOLIDAY GIFT GUIDE & CHRISTMAS DELIVERIES

Have you checked out our Holiday gift guide yet? if not check it out HERE. There are lots of fun and fabulous pieces that your nearest and dearest will love. Please Note: The latest recommended date for sending gifts for Christmas within the UK is Wednesday 18th December, 2019 so to avoid disappointment or panic make sure you beat the rush and send them in time. 

October 06, 2019

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NEW COLLECTION UPDATE

We frequently add new and exciting pieces to our various jewellery collections. You can keep up to date with them HERE