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If you are worried about the delay in the delivery of your order please read this notice.
Since the start of the Coronavirus outbreak Royal Mail have reduced their hours of service so all postal services are taking longer than usual and are not currently delivering mail on Saturdays so orders are taking longer than usual to be delivered.
Some deliveries have taken up to 10 working days to arrive.
Please read Royal Mail's changes to their service here:
As noted on our terms and conditions and delivery notice on our website, Royal Mail will not class mail as being lost until 20 working days (exc. weekends and public holidays) have passed so we cannot register claims for lost orders until this deadline. Please kindly calculate this from the date your order was dispatched before contacting us regarding delays in delivery of your order as we cannot report it until then. This is beyond our control. 
We thank you for your patience at this time.